These Terms of Service govern the use of our services provided by Hartell Joint Sealing ("we", "our", or "us"). By hiring us for our caulking and joint sealing services, you agree to comply with these terms.

1. Services Provided

We offer professional caulking and joint sealing services for both residential and commercial properties in Queensland, Australia. Our services include sealing gaps, cracks, and joints to prevent water ingress and enhance the durability of structures.

2. Client Responsibilities

• You are responsible for providing accurate and complete information when requesting our services.

• You agree to allow access to the property where the services are being performed.

• You must ensure that the work area is safe and accessible.

3. Payment

• The cost of our services will be provided in a written estimate prior to the commencement of work.

• Payments are due upon completion of the services unless otherwise agreed in writing.

• We accept payments via bank transfer, credit card, or cash.

4. Cancellations and Refunds

• Cancellations must be made at least 24 hours before the scheduled service date.

• Refunds are not typically provided unless there is a significant issue with the service provided, in which case a refund may be issued at our discretion.

5. Limitation of Liability

• Our liability for any damages or losses resulting from our services is limited to the total amount paid for the service.

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

6. Warranty

We offer a 12 months warranty on our work, ensuring that the sealing and caulking services are free from defects in material or workmanship. This warranty does not cover damage caused by external factors like weather, accidents, or misuse.

7. Indemnity

You agree to indemnify and hold harmless Hartell Joint Sealing, its employees, and agents from any claims, damages, or liabilities arising from your failure to comply with these Terms of Service or any harm caused by misuse of the services provided.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Queensland, Australia.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on our website, and the updated terms will apply to services rendered after the date of posting.

10. Contact Information

For any questions about these Terms of Service, please contact us at:

Hartell Joint Sealing
Email: contact@hartelljointsealing.com.au
Phone: 1300 066 959
Mailing Address: PO Box 6913, Gold Coast MC, QLD 9726